FAQs

About the Extracts

Do your extracts contain magic mushrooms (psilocybin)?

No. Our extracts are made from legal, non-psychoactive functional mushrooms only. They do NOT contain psilocybin or any psychoactive compounds.

Are the mushrooms organic?

Yes. All mushrooms used in our tinctures are certified organic and grown in controlled, traceable environments. Most are cultivated at our partner farm in Finland; some varieties (like our current Maitake batch) are sourced from certified organic growers in the Netherlands. Chaga, however, only grows in the wild and is sustainably foraged from Finnish birch trees.

Are your tinctures safe?

Yes. Every batch is produced in a certified facility and tested by accredited third-party laboratories for microbiological purity and heavy metals. Only batches that meet strict safety specifications are bottled. We are more than happy to share the lab results; just send your request via email or our contact form!

How do I use the extracts?

Our extracts couldn't be easier to use - simply add a few droppers to any beverage, such as coffee, tea, smoothies, or water. You can also add them to soups & sauces. Check out our instagram @forbidden_root for recipe ideas!

Are these fruiting-body mushrooms?

Yes. Our extracts are made from fruiting bodies (the actual mushroom) only - not mycelium (the roots).

Are these tinctures legal?

Yes. Our extracts contain only legal, food-grade mushrooms, organic alcohol & water. They comply with Swiss and European food regulations.

What are functional mushrooms?

Functional mushrooms are varieties valued for their unique nutritional profile and naturally occurring compounds. They are non-psychoactive and have been used traditionally in many cultures.

About the Cookies

Are your cookies gluten-free and vegan?

Yes. All of our cookies are naturally gluten-free and vegan, made without dairy, eggs, or wheat.

Do the cookies contain mushroom extracts?

Yes - our cookies are enhanced with mushrooms & adaptogens such as Lion’s Mane, Maca root, Maitake, and Shiitake. They are completely non-psychoactive and used as food ingredients.

Are there any additives or preservatives in the cookies?

No. We don’t use any additives or preservatives in our cookies. They’re made with simple, real ingredients you’d find in your own kitchen - nothing artificial, nothing unnecessary.

How big are the cookies?

Each cookie is baked from 50g of dough and weighs around 47g once baked. Our Classic Chocolate Chip cookies spread more while baking and thus appear larger in comparison to the Oatmeal Chocolate Chip cookies.

How should I store the cookies?

You can keep them in an airtight container at room temperature for about a week, or freeze them for longer storage. They reheat beautifully in the oven.

Will your cookie doughs be back?

We are kneading out a few issues with manufacturing - so hopefully in the near future! In the meantime, you can buy our baked cookies which are made with the same recipes.

Shipping & Returns

Do you offer free shipping?

We offer free shipping within Switzerland on orders over CHF 100. Shipping rates are calculated automatically at checkout.

How long does delivery take?

Swiss orders typically arrive within 2-3 business days once shipped. We offer priority shipping at a small surcharge - if you select this, your order will arrive the day after it is shipped.

International delivery times vary based on destination and customs, but expect at least one week's wait.

We aim to send out orders as fast as possible, usually within 24 hours. However, as a small business, this is not always possible - but we promise to do our best! Please let us know if your order is urgent.

How will I know my order has shipped?

You’ll receive a shipping confirmation email with tracking details as soon as your order leaves our facility.

What is your return policy?

For safety and hygiene reasons, we cannot accept returns on consumable products. If your order arrives damaged or incorrect, contact us within 7 days so we can arrange a replacement.

How are refunds processed?

Approved refunds are issued to your original payment method. Processing times vary depending on your bank.

About the company

Is Forbidden Root a Swiss company?

Yes. Forbidden Root is a Swiss-based company, founded and run from Switzerland (Lausanne to be more specific).

Who is the founder?

Forbidden Root was founded by Alice Grönvall. Read more about her & the company's story here: About Us.

Where are your products made?

Our products are developed in Switzerland.

Our mushroom extracts are produced in Europe using organic mushrooms, with extraction and bottling handled by trusted partners.

Our cookie doughs were previously produced by an external partner in Europe, and we are currently reassessing their production as we develop future food products that will be produced by us in Switzerland.

Are your products available outside of Switzerland?

At the moment, our retail partners are based in Switzerland only.

Through our online shop, food products are available for delivery within Switzerland, while our mushroom extracts ship worldwide.

Do you have physical stores or is Forbidden Root online only?

Forbidden Root is available through selected retail partners in Switzerland, as well as through our online shop. You can find our retail partners here.

Is Forbidden Root a small or independent brand?

Yes. Forbidden Root is an independent, founder-led Swiss brand.

Who is Forbidden Root for?

Forbidden Root is for the healthy hedonist - people who care about quality ingredients and how food makes them feel, but who also value pleasure and indulgence.

What's the story behind the brand name?

The name Forbidden Root is a play on “Forbidden Fruit,” referencing the idea of temptation, curiosity, and pleasure. It reflects our belief that enjoying real food and thoughtfully made products shouldn’t feel restrictive or joyless - hence our “sinfully good” approach.

Like the story it references, it’s about personal choice - questioning norms, trusting your own judgement, and deciding for yourself what you put into your body. It also reflects how our culture tends to undervalue prevention through everyday habits and lifestyle choices, favouring treatment instead - often making simple, proactive approaches feel discouraged or even "forbidden".